2679136 Alberta Ltd. ("we"), an Alberta company, runs SoMany Doors and SoMany Rates to manage rental homes. This policy explains what personal information we collect and how we use it. Our privacy contact is Nahome Adam, support@somanyrates.ca, (780) 850-8917.
What we collect
- Accounts: name, email address and sign-in details.
- Prospects: contact details, move-in date, occupants, employer, income, pets and landlord references.
- Tenants: lease details, rent and payment history, repair requests and photos, emergency contact, renters insurance date and messages.
- Owners: contact details and statements for their buildings.
- Staff: work details, activity and call notes.
Why we use it
We use personal information to review applications, manage tenancies, collect rent, arrange repairs, communicate with you, keep records and meet legal duties. We only collect what we need for these purposes.
Who we share it with
Staff see only what their job needs. We use service providers to run the system: Supabase (hosting and database), Stripe (payments), Google (calendar sync), our email provider and our phone provider (Twilio). Our main database is hosted in Canada. Card details go directly to Stripe, and we never store them. We don’t sell personal information.
How long we keep it
We keep tenancy and accounting records for 7 years after a tenancy ends, as tax and business record rules require. Unsuccessful applications are deleted after 6 months. Team chat and messages are kept while the company account is open. We delete or anonymize information when we no longer need it.
How we protect it
We use encrypted connections, access limits for each role, optional two-step sign-in and activity records. No system is perfectly secure. If a breach creates a real risk of significant harm, we’ll follow the notification steps the law requires.
Your choices
You can ask to see or correct your personal information, or ask questions or complain, through our privacy contact. You can also contact the Office of the Information and Privacy Commissioner of Alberta (oipc.ab.ca).
Changes
We’ll post updates here and change the date above.